Step-by-step help for every screen of EcomDesk, for owners, managers, cashiers and stock keepers.
Choose a theme, add your logo and colours, build the home page from sections, group products into collections, write pages and menus, and connect your own domain.
Open the store, set delivery fees (inside Dhaka, sub-Dhaka, outside Dhaka, per area, free above), minimum order, cash on delivery, bKash / Nagad send-money and online payment with SSLCommerz, bKash or Nagad.
The order list and its tabs, confirming an order by phone, entering Messenger / WhatsApp / phone orders by hand, fake-order risk and blocked numbers, invoices and labels.
Connect Pathao, Steadfast or RedX, book a parcel from an order, follow its status, and reconcile the COD money each courier owes you.
Parcels the customer refused, items returned after delivery, partial returns, refunds and size exchanges.
How customers are added from orders, what the customer page shows, notes, delivery history by phone number, and customer accounts in the store.
Add products with photos, sizes and colours, fill in the online listing (description, compare-at price, weight, size chart, SEO) and organise categories and brands.
How stock moves with orders, checking stock per size and colour, low stock, adjustments and counts, and buying stock from suppliers.
Add your team, give each person a role (owner, manager, order agent, packer, content editor), reset passwords and see who did what.
For sellers who also have a showroom or stall - sell at the counter from the same stock, cash shifts and customer dues.
Connect Claude, ChatGPT or another AI app to your store so it can answer questions about orders, sales, stock and money from your data, and draft purchase orders and SMS, with every request logged.
For JonakiSoft and resellers - stores, new client accounts, plans and renewal, view as owner, resellers and white-label brands, website and pricing, contact requests.